The Basic Principles Of Telus customer service

The Basic Principles Of Telus customer service

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• At this time, I really feel I am becoming misled and mistreated. Regardless of several calls and escalations, I even now do not need clarity on my discounts or a fair resolution to my worries.

those agents Doing the job towards Telus Advantages, instead of trying to keep the previous loyal customers they make them disappear to search for other supplier

Sure I attempted chat and got related with a live particular person Nevertheless they explained to me I had to contact. Unsure just what the representatives to the chat can assist with.

I'm wanting to renew my internet service following the two year agreement expired. We also have fundamental cable which I never ever use and need to eliminate. It truly is not possible To do that on the web, plus the telephone number for support is incredibly nicely concealed. I eventually received it from the reseller. I called the range, and listened to AI attempt to acquire me to make it happen on line, but you can't prevent employing a service on the web.

I remaining Rogers to return to Telus because I believed from the guarantee of higher service and honest cure, but this expertise has been something but.

for the Black Friday i referred to as Telus for getting me a new mobile line for my daughter if there's a offer like i acquired Beforehand for my other Children being a loyal customer with Telus.

I'm crafting to specific my deep dissatisfaction with the customer service I gained although aiming to explain the main points of my new agreement and special discounts. My the latest practical experience has left me emotion disappointed, undervalued, and worried about your staff's All round top quality of support.

If our reply resolved your concern, you should Telus customer service click on Settle for as Solution to help Other people within the Local community.

I haven't been so disappointed with a company.  It is unachievable to have responses from Telus.  My Monthly bill has been adjusted quite a few situations because signing up with them a calendar year in the past after a promoter arrived to our doorway and drew us in with enticing presents.  She even said Telus would purchase Shaw's agreement penalty to maneuver us in excess of.  I regret each and every 2nd of going.  It will take up a lot of the afternoon to talk with a person at Telus.  Maintain occasions estimate an hour or so only for being forwarded to anyone and put on hold for one more hour.  My agreement arrangement exhibits what my Invoice really should be but they arbitrarily improve my bill to a hundred.

If an automatic assistant asks for The key reason why of your respective get in touch with, point out "I would want to make payment preparations for my mobility Monthly bill".

Automobile-recommend assists you promptly narrow down your search results by suggesting probable matches when you sort.

It occurred on Sunday that I experienced a awful challenge. But I was happy to find that this website labored on weekends. And Helen granted me assist, time, and persistence to solve the situation. I am so thankful I can't inform!

The TELUS staff acknowledges that our function spans many Territories and Treaty locations and we've been grateful for the normal Awareness Keepers and Elders who will be with us today, whoever has gone just before us plus the youth that encourage us.

The TELUS team acknowledges that our work spans lots of Territories and Treaty parts and we are grateful for the normal Understanding Keepers and Elders who are with us these days, anyone who has long gone in advance of us plus the youth that inspire us.

I'm going to cancel every one of the services household and cell with Telus and tell my friends and family to do so, that was the worst working experience I acquired with Telus